Full Lace Wig, Lace Front Wig, Lace Wig, Love My Hair Boutique -Shipping Policy

Shipping Information

Shipping Information

IN STOCK ITEMS

Your item(s) will ship according to the that is specified in the description of the item you purchased. Please refer to the description for details on when your item will be shipped.

CUSTOM ORDER ITEMS

Custom order items will ship in 6-8 weeks.

Rush delivery ($50.00 extra) will ship in 4-5 weeks.

LIQUID ADHESIVES

Some accessories (liquid adhesives, etc) are restricted to Ground/Home Delivery shipping (estimated delivery 7-10 business days). If you are purchasing items that are restricted to Ground/Home Delivery, the full contents of your package will ship via this method. You are permitted to break up your order by placing a separate order for items you wish to ship separately.

INTERNATIONAL SHIPPING

We accept and ship all International Orders. All payments made by Credit Card or PayPal will ship to the provided BILLING ADDRESS only. We will not ship to any UNCONFIRMED paypal addresses. Please see our International Order Policy here. International orders are shipped via USPS Express Mail only. All international orders ship via United States Postal Service Express Mail with tracking and insurance (This is to assure that no packages are lost).

International orders are charged a flat shipping rate of $39.95.

SHIPPING COSTS

Shipping costs are calculated at checkout. Shipping charges are based on the weight & value of your items ordered. Shipping costs increase when you order more items, heavier items, and the further away from our warehouse you are located. Shipping costs also include shipping insurance (packages are insured up to the value of the package). All shipments are sent with delivery confirmation, as well as signature confirmation. All orders over $100.00 will be sent with shipping insurance, no exceptions.

WHEN WILL YOUR ITEM ARRIVE?

You will receive an email with your delivery confirmation number once your is shipped. However, the carrier may take up to 48 hours or longer to register your tracking information in their system so the package may already be in transit before you can trace it. The status of your delivery can be viewed at www.usps.com. You may also track your package directly on our website by logging into your account.

USPS Priority Mail

USPS Priority Mail is estimated to arrive in 2-4 business days within the United States.

USPS International Delivery
Delivery transit days will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient.

Delivery to Overseas Military APO/FPO Post Office Boxes
Two-day shipping is not available to APO/FPO post office boxes. All standard deliveries to APO/FPO P.O. Boxes will be shipped via USPS Priority Mail. Estimated delivery is 6-21 business days.

LOST OR DAMAGED PACKAGES

If a package is undeliverable/returned to Love My Hair Boutique because of an invalid/incorrect address supplied by the Buyer, the order will be subject to a 15% re-shipping fee, as well as it will be the Buyers responsibility to pay to have the items re-shipped.

Love My Hair Boutique insures all shipments. If your shipment is lost/damaged in transit (by the Carrier). You must complete the Shipping Lost/Damaged Claim Form. After the form is completed, please fax the form to 1-888-547-9499. When we receive the completed form, a claim will be filed with the Carrier, and upon approval from the carrier, the products will be redistributed.

HOW TO CALCULATE YOUR SHIPPING CHARGES

Once you place your order, our online software will automatically calculate your exact shipping charges based upon your address and the weight of the items you purchased.

To calculate shipping charges please follow these instructions:
1. After you finish shopping and have updated your cart with your desired items, click "Checkout" on the Order page.
2. Please review your order to ensure that everything is correct.
3. Complete the information including your address & zip code.
4. Choose your desired shipping method.
5. Click "apply" below the shipping method field and the checkout page will update your shipping charges.
6. Our software will automatically calculate the shipping charges and add any other necessary fees or taxes. If there are any questions about this please contact us.

CANCELLATION ON IN STOCK ORDERS

Any orders that are not yet processed may be canceled by phone at 1-888-547-9499. We cannot guarantee that cancellations made by email will be processed in time. Call us to insure the cancellation of your order to prevent unwanted charges and shipping costs. Customers may leave a voice message after business hours. Once orders have been processed and shipped, they cannot be canceled. Any deliveries refused by the customer will be subject to a 35% re-stocking fee in addition to the return shipping charge.

BACK ORDER ITEMS

If an item you have requested is out of stock or otherwise unable to be shipped, we will notify you via email of your options. If we do not receive a response within 2 business days, we will call to confirm the issue with your order. If we are still unable to contact you, we will simply cancel your order. You will receive a refund within 5-7 business days of your order date. Refund will be given in the form of your original payment method. We do not hold your funds if an item is back ordered.